Legal

Terms of Service

Last updated August 18, 2026

These Terms of Service (“Terms”) are the agreement between you and Texpedite, LLC (“HandOut,” “we,” “us”) for use of hand-out.org, app.hand-out.org, and related services (the “Service”). By creating an account, starting a paid plan, or using the Service, you agree to these Terms, the Privacy Policy, and the End User License Agreement. If you use HandOut for an organization, you represent that you can bind that organization.

1. The Service

HandOut is a software platform for preparing, marking, sharing, and presenting exhibits during depositions, hearings, and similar proceedings. HandOut is not a law firm, does not provide legal advice, and is not a court, reporting agency, or official record-keeper. You remain responsible for professional duties, protective orders, privilege, and the official record.

2. Accounts and access

• You must provide accurate registration information and keep credentials confidential.
• Organization admins are responsible for users they invite and for the roles they assign.
• We may suspend access for non-payment, security risk, or material breach.
• Guests who join with a session code or link may use the Service only for that session.

3. Customer content

You (or your organization) own the files, annotations, exhibit labels, and other materials you upload or create (“Customer Content”). You grant HandOut a limited license to host, transmit, display, and process Customer Content solely to provide the Service (including live sync, downloads you authorize, backups, and security).

You represent that you have the right to upload and share Customer Content with the people you invite. You are responsible for redaction, confidentiality designations, and who may see a document in or after a session.

4. Live sessions

The host controls the shared exhibit and page. Guests see what the host presents. HandOut aims for a reliable, unambiguous view of the current exhibit and page, but network conditions can cause delay. If there is any doubt on the record, the host should state the exhibit and page aloud. Session codes and links must be treated as confidential.

5. Acceptable use

You may not:

• Use the Service for anything unlawful, or to harass, defraud, or mislead.
• Attempt to access another customer’s cases, bypass authentication, or probe the Service except with our written permission.
• Upload malware or content you do not have rights to share.
• Resell, scrape, or reverse engineer the Service except as allowed by law.
• Interfere with a proceeding by sabotaging sessions or impersonating participants.

6. Fees

Paid plans are billed through Stripe according to the plan you select. Fees are exclusive of taxes unless stated. Except where required by law, fees are non-refundable. We may change pricing with notice to the billing contact; continued use after the change takes effect constitutes acceptance.

7. Confidentiality and professional responsibility

We treat Customer Content as confidential and use it only to provide the Service. You are responsible for complying with ethics rules, protective orders, and privacy law for the matters you handle in HandOut, including who you admit to a live session.

8. Availability and changes

We work to keep the Service available but do not guarantee uninterrupted operation. We may modify features, provided we do not materially reduce core exhibit-sharing functionality of a paid plan during a prepaid term without a reasonable alternative or refund of the unused portion, at our discretion.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANDOUT DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be error-free or that it constitutes a complete official transcript or exhibit record.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANDOUT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM. These limits do not apply to liability that cannot be limited under applicable law.

11. Indemnity

You will defend and indemnify HandOut against claims arising from Customer Content, your use of the Service, or your invitation of participants, except to the extent caused by our willful misconduct.

12. Termination

You may stop using the Service and close your account. We may terminate for material breach if not cured within 15 days of notice (immediately for unpaid invoices after a reasonable grace period, or for severe security/abuse issues). Upon termination, we will make Customer Content available for export for a limited period where reasonably practicable, then delete it subject to backups and legal retention.

13. Governing law

These Terms are governed by the laws of the State of North Carolina and the United States, without regard to conflict-of-law rules. The state and federal courts located in North Carolina have exclusive jurisdiction, except that we may seek injunctive relief in any forum.

14. Contact

Privacy and legal: support@hand-out.org.
Billing: sales@hand-out.org.